Frequently Asked Questions

Everything you need to know about shopping with Fuheng Herbs

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

How long will it take for my order to arrive?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-10 business days depending on your location.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

What is your return policy?

We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return request.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.

Are the products authentic and high-quality?

Absolutely. At Fuhengherbs.com, we source all our products from certified suppliers to ensure they meet our strict quality and authenticity standards.